PDA ‘Hard Reset’

If problems are experienced with the use of the PDA, which are unable to be resolved with a soft reset or reinstallation of the software, as a last resort a hard reset can be performed. Please consult itmsoil Instruments as your fault maybe simple and easily resolved without completing a ‘Hard Reset'.

The hard reset will clear everything on PDA and restore the PDA to the factory settings, so any personal data should be backed up first. Your HPG_Port database 'DB_HPG2.sdf' will be safe on the Compact Flash ‘Storage Card’ along with the reinstallation software for HPG_Port.

1.        To complete a ‘Hard reset’ please perform the following

•     Press and hold the power key for 3 seconds to display the power menu.
•     You can soft reset the PDA by selecting the ‘Reset’ option from the power menu.
•     To continue with the hard reset please continue to hold the power key for a further 3-4 seconds.
•     Immediately after the countdown is complete (the green light will flash) press and hold the “return”, “left arrow” and “context” buttons for around 20 seconds.
•     Upon completion of a reboot, the PDA will request you perform a screen alignment.
•     Set the date and time to your local time zone.

The ‘Hard Reset’ will now be complete. 

2.         Preparing the PDA

PDA’s supplied direct from itmsoil Instruments will already be configured. If you have completed a Hard Reset, the PDA will return to its default settings and will require preparations as follows.

Setting the time & date

•   On the PDA desktop, select the following
•   Start
•   Settings
•   System (tab menu)
•   Clock & Alarms
•   Set the region to the local area. Then set the time and date. Then click ‘ok’

Setting the Regional Settings

•   On the PDA desktop, select the following
•   Start
•   Settings
•   System (tab menu)
•   Regional Settings (scroll down to find)
•   Use the drop down menu to select ‘English (United Kingdom)’.  Click ‘ok’

‘English (United Kingdom)’ is required to be set for software compatibility. The PDA will require restarting for changed to take effect.

Customising the start menu

•    Start
•    Settings
•    Personal (tab menu)
•    Menus
•    Start Menu
•    Please make sure only five options are ticked

The PDA is now fully prepared for the installation.

If this has not solved your issue please submit a ticket through the support site.
Checked JK, v1.0, 12/01/12