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Update to Support Site URL
Posted by Ben Scott on 19 October 2012 01:52 PM

We are pleased to announce the switch of our support site web address. This has changed from to


Please do not worry. Accessing the old URL will redirect you to the new site which has all the same great features including Knowledgebase's, support tickets submission and much more!


This change has been introduced to bring the support site into alignment with our company's corporate identity and to associate with our main website


Please note: Older links, from previous tickets and emails, containing "" in the URL, will redirect to our main page This can be corrected either by logging into the support centre and navigating to the ticket or knowledgebase manually. Alternatively replacing the "" part of the URL with "" will achieve the desired result.


For example:


Would now require to be changed to:


On behalf of all the Technical Support team we thank you for continuing to use our support centre and look forward to supporting you in the future. 

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